FAQ
Do I have to pay any taxes or duties?
All taxes and duties are included in the final price at checkout. However there are some rare occasions where small additional custom duties may be required.
Where is my order?
We try to delivery within 7 business days from the shipping date but depending on your country, orders can take up to 15 business days from the shipping date to be delivered due to potential delays at customs.
When your orders ship, you will receive a shipping confirmation email with tracking info. Please also check your spam/junk folder for these emails.
When will my order ship?
We try to ship all order as soon as possible, however during busy periods some items may take a few days to ship, but you will always receive a shipping confirmation when your order does ship.
My DHL Tracking is invalid?
This is normal because tracking numbers can take a day or two to update once dispatched. For more detailed tracking info, you can also check dhl.de
I only received part of my order?
This is normal as sometimes items are shipped separately due to coming from different warehouses.
How can I return my order?
Please check our refund policy for information on how to return your order.
Healflux™ Frequency Device V3:
What technology does the Healflux V3 use?
The device generates any frequency you want as pure vibrational sound waves (Sine Waves) and scalar PEMF waves (no sound) with a radius of up to 10 feet.
How do I use the Healflux V3?
All devices come with an instruction manual inside the package. Also the instructions can be found in the ebook that comes with your purchase. Alternatively, visual instructions can be found here.
How do I use the Healflux accessories?
Instructions for the accessories are inside the ebook that comes with your purchase, or they can be found here.
What Healflux accessories do I need?
To generate the frequencies as sound, you need either a speaker that supports an aux cable or earphones. To generate frequencies as scalar PEMF, no additional accessories are required. However, we offer an optional accessory pack designed to help focus the PEMF on specific areas of the body for more targeted application. All our accessories can be found here.
Can I use my own speaker or earphones?
Yes, you can use your own speaker or earphones. However, our accessories are specially designed vibrational versions optimized for frequency transmission, and they also help block harmful EMFs. All our accessories can be found here.
Why is my device not turning on?
Most people prefer to power their device with their phone. If this does not work, please try plugging the device into a laptop or a wall socket using a plug adapter.
Why is my device not staying on?
This only happens with power banks. Our devices do not have rechargeable batteries so they require continuous power when used. Most power banks have a mode for this and you may need to hold a button on your power bank for a few seconds to switch to this mode. Please check your power bank manual.
What is the 'Overrun' message mean?
This means that the frequency you have typed in is either invalid or is too high.
Why can I only hear static?
Please be aware that the Schumann resonance (7.83hz) and other frequencies below 20hz cannot be heard by humans therefore it will produce some static instead of a tone. However you can still benefit from these lower frequencies as scalar PEMF (no sound).
Why can I not vibrate / move objects like sand or water?
A powerful amplifier and vibration plate is needed to achieve this, we don't sell these yet however you can find some online. We use them for demonstration purposes only. This equipment is not required to benefit from the v3 device.
Do you have a list of frequencies?
You will receive an ebook with your purchase containing over 2,500 unique frequencies for wellbeing and balance. This includes frequencies from Rife, Nikola Tesla, Chakras, Herbs etc.
Can I keep my device on all night?
Yes, however we do not recommend to do this everyday as to protect the lifespan of your device. For example, you could leave it on all night 2-3 times per week.
Why can't I just use an app like a frequency app or YouTube?
Phones, computers or Tv's lack the technology to generate pure frequency waves or PEMF. They can only generate a digital tone of the frequency. They can also emit harmful EMFs.
What’s the difference between your device and a Rife Machine?
Unlike rife machines, our device uses both scalar PEMF technology and sound resonance of custom frequencies. Also our device is portable and much more affordable than Rife Machines.
What's the difference between your device and others?
Many low-cost frequency devices from other websites and from Amazon and eBay all come from Aliexpress (China). These devices do not generate pure frequencies or scalar PEMF waves. You will see that all of these other devices look the same and is due to the fact that they are mass-produced copies from China. Healflux devices are the result of collaboration between an international team of electronics engineers, technical designers, software developers, and frequency practitioners. Each of our devices are rigorously tested to ensure it produces only the purest and most accurate frequencies.
What’s the difference between the Healflux V2 and V3 device?
The main differences are that the V3:
- generates purer stable sound waves
- has a larger scalar PEMF range
- can control the volume directly using the device
- is much smaller and ideal for on the go
- has better accessories to further increase the scalar PEMF range
- can turn off the screen backlight and led light to use at night
- includes a protective hard case
- includes instructions
- a new high quality vibration speaker is also available
- includes a free ebook with over 2,500 frequencies
Where is my free frequency eBook?
The eBook only comes with the V3 device and will be emailed to you after your v3 device is dispatched. The link to the eBook will be in your shipping confirmation email and it will also be sent as a separate email shortly after your device is dispatched.